Our Services

Regulatory & Compliance Services

Empowering financial institutions and growing firms with expert regulatory guidance, audit services, and compliance solutions across Trinidad & Tobago's evolving regulatory landscape.

Flagship Service

Dual Payment Rail Setup & Support

Our signature offering, enabling Caribbean businesses to access international banking and payment infrastructure through structured compliance.

Enquire About This Service

What's Included

1
Compliance Readiness Assessments
2
Compliance Pre-Screening
3
Dual Payment Rails Setup. Front-end FX acceptance tools and International Business Bank Account (Connection to International Business Banking UK/Europe via our partners)
4
Post-Onboarding Monitoring and Compliance Oversight

Full Portfolio

Core Service Offerings

Our services span the full spectrum of regulatory compliance, risk management, and governance advisory.

Financial Crime & AML/CFT/CPF Services

Anti-Money Laundering (AML) Compliance Services

AML/CFT/CPF programme design, development and implementation
Policy and procedures manual development for all regulated sectors
Risk assessment frameworks tailored to Trinidad & Tobago regulatory requirements
Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD) procedures
Politically Exposed Persons (PEP) screening and management protocols
Sanctions screening programme design and implementation
Transaction monitoring system design and optimisation
Suspicious Activity Report (SAR) and Suspicious Transaction Report (STR) guidance
FATCA and CRS compliance frameworks

AML/CFT Regulatory Compliance Audits

Comprehensive AML/CFT/CPF audits in accordance with Financial Obligations Regulations (FORs) 10(2)(a)
TTSEC AML Guidelines 2018 Part 2, 11(1) compliance assessments
Central Bank of Trinidad & Tobago (CBTT) regulatory compliance audits
Financial Intelligence Unit of Trinidad and Tobago (FIUTT) compliance reviews
Independent testing and validation of AML programmes
Agreed-Upon Procedures (AUP) engagements for regulatory submissions
Gap analysis against FATF Recommendations and local regulations
Remediation planning and implementation support

Financial Crime Risk Management

Enterprise-wide financial crime risk assessments
Country and jurisdictional risk analysis
Product and service risk evaluations

Regulatory Audits & Assurance Services

Comprehensive Regulatory Audits

Full scope regulatory compliance audits across all Trinidad & Tobago financial services regulations
SYSC (Systems and Controls) comprehensive audits
Corporate governance audits and board effectiveness reviews
Risk management framework assessments
Internal controls evaluation and testing
Operational resilience and business continuity audits
Information security and cybersecurity compliance audits
Data protection and privacy compliance reviews

Banking Sector Audits (FIA 2008)

Commercial banking compliance audits
Merchant banking operational reviews
Finance company regulatory assessments
Trust company compliance audits
Prudential standards compliance (capital adequacy, liquidity, large exposures)
Credit risk management audits
Market risk and operational risk assessments

Payment Services Audits

Payment Service Provider (PSP) compliance audits
E-money issuer (EMI) operational and compliance reviews
Payment system operator audits (NIPSO and interbank systems)
Merchant acquiring compliance assessments
Bill payment service provider audits
Money transmission and remittance compliance reviews
E-wallet operational audits

Securities Sector Audits (Securities Act)

Broker-dealer compliance audits
Investment adviser regulatory reviews
Underwriter compliance assessments
Reporting issuer compliance audits
Self-regulatory organisation (SRO) oversight reviews
Market conduct and fair dealing audits
Client asset protection (safeguarding) audits

Insurance Sector Audits (Insurance Act 2018)

Insurance company (life, general, composite) regulatory audits
Solvency and capital adequacy assessments
Insurance intermediaries compliance reviews (brokers, agents, agencies)
Insurance salesperson compliance audits
Insurance consultant regulatory assessments
Loss adjuster compliance reviews
Insurance conduct of business audits

Themed and Targeted Audits

Consumer protection and fair dealing audits
Data protection and GDPR-equivalent compliance audits
Outsourcing and third-party risk management reviews
Conduct risk assessments
Culture and ethics evaluations
Remuneration and incentives audits
Complaints handling process reviews
Financial promotions and marketing compliance audits

Safeguarding Audits

Client money and assets safeguarding audits
Trust account compliance reviews
Segregation of client funds verification
Reconciliation procedures testing
CASS (Client Assets) regime compliance (where applicable)
Custodian oversight and due diligence reviews

Authorisation & Licensing Support Services

Pre-Authorisation Consulting

Regulatory landscape assessment and licensing strategy
Feasibility studies for new license applications
Business model review and regulatory fit analysis
Initial capital and capital adequacy planning
Ownership structure and fit-and-proper assessments
Application roadmap and project management

CBTT Licenses

Commercial bank license applications (FIA 2008)
Non-bank financial institution licenses (merchant banks, finance companies, leasing companies, trust companies)
Financial holding company licenses
Licensed institution applications (generic FIA category)
Payment Service Provider (PSP) registration applications
Bill Payment Service Provider registration
Electronic Money Issuer (EMI) approval applications
Payment system operator licenses (NIPSO and interbank systems)
Bureau de Change (cambio) license applications
Insurance company licenses (insurer – life, general, composite)

TTSEC Registrations

Broker-dealer registration applications
Investment adviser registration applications
Trader registration applications
Underwriter registration applications
Reporting issuer registration
Self-regulatory organisation (SRO) recognition applications

Other Financial Services Registrations

Insurance intermediary registrations (brokers, agents, consultants, salespersons, loss adjusters)
Pawnbroker license applications (Board of Inland Revenue)

Application Documentation Services

Comprehensive business plan development
Financial projections and capital adequacy calculations
Corporate governance framework documentation
Organisation structure and management arrangements
Risk management framework and risk appetite statements
AML/CFT/CPF programme documentation
IT systems and cybersecurity documentation
Operational procedures and control frameworks
Outsourcing arrangements documentation
Compliance function and MLRO appointment documentation

Regulatory Interaction Management

Pre-application meetings with regulators
Regulatory query response management

Ongoing Compliance Support & Outsourced Services

Compliance Monitoring & Oversight

Outsourced compliance officer (CO) services
Outsourced Money Laundering Reporting Officer (MLRO) services
Part-time or interim compliance function support
Compliance monitoring programmes (risk-based file reviews)
Regulatory change management and horizon scanning
Compliance manual updates and maintenance
Internal compliance reporting and MI dashboards
Board and committee reporting support

Regulatory Reporting Services

CBTT prudential returns preparation and submission
TTSEC regulatory returns (financial and non-financial)
AML/CFT annual compliance reporting
FATCA and CRS reporting assistance
Statistical and data reporting requirements
Regulatory notifications and submissions management
Ad hoc regulatory correspondence handling

Compliance Health Checks

Annual compliance reviews and gap analyses
Regulatory change impact assessments
Control framework effectiveness reviews

Governance & Risk Management Services

Corporate Governance Advisory

Board composition and effectiveness reviews
Board and committee charter development
Director training and competency assessments
Senior management arrangements and responsibilities frameworks
Corporate governance policies and procedures
Conflicts of interest management frameworks
Related party transaction policies and controls
Group governance structures for financial holding companies

Risk Management Framework Development

Enterprise risk management (ERM) framework design and implementation
Risk appetite statement development
Risk identification, assessment and measurement methodologies
Risk monitoring and reporting frameworks
Three Lines of Defense model implementation
Risk culture assessment and enhancement
Stress testing and scenario analysis frameworks
Recovery and resolution planning

Internal Controls & Operational Risk

Internal control framework design and assessment
Control self-assessment (CSA) programmes
Operational risk management frameworks

Regulatory Projects & Change Management

Regulatory Change Implementation

New regulation impact analysis and gap assessment
Regulatory change programme management
Policy and procedure updates for regulatory changes
Systems and process remediation
Staff training and communication on regulatory changes
Regulator reporting on implementation progress

Remediation Projects

Regulatory findings remediation planning and execution
Management action plan development and tracking
Control deficiency remediation
Historical review and look-back exercises
Root cause analysis and corrective action implementation
Post-remediation validation and testing

Transformation & Improvement Initiatives

Compliance function optimisation and effectiveness reviews
Compliance operating model design
Technology-enabled compliance solutions
Regulatory technology (RegTech) evaluation and implementation
Process automation and efficiency improvements

Training & Professional Development

Regulatory & Compliance Training

Comprehensive e-learning management system (LMS)
Interactive online courses with assessments and certification
CPD-accredited training modules
Automated training tracking and competency reporting
Customisable training pathways by role and responsibility

Core Training Modules

Anti-Money Laundering & Counter-Terrorist Financing (AML/CTF)
Countering Proliferation Financing (CPF)
Fraud awareness and prevention
Anti-Bribery and Corruption (ABC)
Sanctions compliance
Financial crime typologies and red flags
Customer Due Diligence (CDD) and Enhanced Due Diligence (EDD)
PEP identification and management
Suspicious activity recognition and reporting

Sector-Specific Training

FIA 2008 compliance for banking institutions
Payment services regulation under Central Bank Act
Securities Act compliance for broker-dealers and investment advisers
Insurance Act 2018 compliance for insurers and intermediaries
Consumer protection and fair dealing
Market conduct and ethics
Product governance and suitability

In-Person & Virtual Classroom Training

Customised in-house training workshops
Board and senior management briefings
Compliance officer certification programmes
MLRO training and development
Risk management training
Internal audit skills development
Regulatory update seminars and webinars
Industry conferences and speaking engagements

Regulatory Enforcement & Investigations Support

Regulatory Examination & Investigation Support

Preparation for CBTT, TTSEC, and other regulatory examinations
On-site inspection support and attendance
Regulatory information request response management
Document production and data room preparation
Interview preparation and representation
Regulatory correspondence drafting and review

Enforcement Action Response

Enforcement notice and formal action response
Regulatory findings remediation planning
Settlement negotiation support
Corrective action plan development
Independent review and validation services
Expert witness services for regulatory proceedings
Regulatory appeals support

Internal Investigations

Independent internal investigations for misconduct or control failures
Whistleblowing investigation support
Financial crime investigation assistance
Root cause analysis and lessons learned
Investigation reporting and documentation
Remediation recommendations and implementation oversight

Acquisition Due Diligence & Transaction Support

Pre-Acquisition Regulatory Due Diligence

Regulatory compliance due diligence reviews
License and authorisation status verification
Regulatory relationships and standing assessment
Outstanding regulatory issues identification
Regulatory change-of-control requirements analysis
Post-acquisition regulatory obligations assessment

Transaction Support Services

Change-in-control and shareholder approval applications
Change-in-control application support to CBTT, TTSEC, and insurance regulators
Fit-and-proper assessments for new controllers
Regulatory approval process management
Integration planning for compliance functions
Post-acquisition compliance harmonisation

Prudential & Capital Services

Capital Adequacy & Prudential Compliance

Capital adequacy calculations and reporting (Basel-equivalent standards)
Internal Capital Adequacy Assessment Process (ICAAP) development
Liquidity risk management and monitoring frameworks
Large exposure reporting and compliance
Leverage ratio calculations and reporting
Own funds composition and regulatory capital analysis

Financial Returns & Prudential Reporting

CBTT prudential returns preparation (banks, NBFIs, PSPs, insurers)
TTSEC financial returns preparation
Insurance solvency reporting
Regular and ad hoc regulatory financial reporting
Financial returns quality assurance and validation

Consumer Protection & Conduct Services

Consumer Duty & Fair Treatment

Consumer protection framework design and implementation
Fair treatment of customers policies and procedures
Product governance and oversight frameworks
Vulnerable customer identification and support
Financial promotion and marketing compliance
Disclosure and transparency requirements

Complaints Management

Complaints handling procedures development
Complaints management framework design
Complaints data analysis and root cause identification

Client Communication & Disclosure

Client agreement and terms of business review
Disclosure documentation compliance
Financial promotions compliance review
Marketing materials regulatory approval
Client communications monitoring programmes

Insurance Intermediary Services

Insurance Intermediary Compliance Support

Insurance broker registration and ongoing compliance
Insurance agent and agency compliance support
Insurance salesperson regulatory compliance
Insurance consultant advisory services
Loss adjuster compliance services
Insurance intermediary audit and assurance
Professional indemnity insurance advisory

Fintech & Innovation Advisory

Fintech Regulatory Advisory

Regulatory sandbox participation support
Innovative business model regulatory analysis
Blockchain and cryptocurrency regulatory guidance

Technology Risk & Cybersecurity

Cybersecurity framework development and assessment
IT governance and controls review
Cloud computing risk assessments
Third-party technology vendor due diligence
Data privacy and protection compliance (GDPR-equivalent)
Incident response and breach management planning

Digital Banking and Neobank Licensing Support

API and open banking compliance
Digital identity and e-KYC solutions compliance
Peer-to-peer lending and crowdfunding regulatory advice

Documentation & Policy Development

Policy, Procedure & Manual Development

Comprehensive compliance manuals
AML/CFT/CPF policy and procedures manuals
Risk management policies
Corporate governance policies and charters
Code of conduct and ethics policies
Conflicts of interest policies
Outsourcing policies
Business continuity and disaster recovery plans
Data protection and privacy policies
All sector-specific regulatory policies

Template & Toolkit Development

Regulatory compliance toolkit
Client onboarding documentation and templates

Specialised Advisory Services

a. Dual Payment Rail Setup and Support

Compliance Readiness Assessments
Compliance Pre-Screening
Dual Payment Rails Setup – Front-end FX acceptance tools and International Business Bank Account (Connection to International Business Banking UK/Europe via our partners)
Post-Onboarding Monitoring and Compliance Oversight

b. Bureau de Change Services

Cambio license application support
Foreign exchange compliance frameworks
FX risk management
Cross-border payments compliance
Remittance business advisory

c. Pawnbroking Services

Pawnbroker license applications (Board of Inland Revenue)
Pawnbroking regulatory compliance
Consumer protection compliance for pawnbrokers

d. Payment Systems & Infrastructure

RTGS (Real-Time Gross Settlement) operator licensing support
ACH (Automated Clearing House) operator compliance
Payment system rules and governance
Interbank payment system regulatory compliance
Payment system security standards

Industries We Serve

Sector Expertise

We serve clients across the full spectrum of regulated financial services in Trinidad & Tobago and the wider Caribbean.

Banking & Financial Institutions

Commercial banks licensed under FIA 2008
Merchant banks and finance companies
Trust companies and fiduciary service providers
Financial holding companies
Credit unions and cooperative financial institutions

Payment Services & Fintech

Payment Service Providers (PSPs)
Electronic Money Issuers (EMIs)
Money transmission and remittance providers
Merchant acquirers
Bill payment service providers
Payment system operators (NIPSO and interbank)
Mobile money and e-wallet providers
Fintech startups and innovators

Securities & Capital Markets

Broker-dealers and securities firms
Investment advisers and portfolio managers
Underwriters and distributors
Reporting issuers and public companies
Self-regulatory organisations
Stock exchanges and trading platforms

Insurance

Life insurance companies
General insurance companies
Composite insurers
Insurance brokers and brokerages
Insurance agents and agencies
Insurance salespersons
Insurance consultants
Loss adjusters

Foreign Exchange & Remittances

Bureaux de change (cambios)
Money transfer operators
FX dealers
Cross-border payment providers

Other Financial Services

Pawnbrokers
Leasing companies
Factoring companies
Microfinance institutions

Discuss Your Compliance Requirements

All engagements begin with a confidential assessment of your business, regulatory environment, and compliance needs.

Request a Compliance Assessment